Effective Date: 17th June 2018

Last Updated: 24th September 2023

ICT Services Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information collected through our websites, ictservices.com.mt and communicator-cloud.com (collectively referred to as “Websites”). We comply with the European Union’s General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our Websites, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information: Information that can be used to identify you, such as your name, email address, postal address, and phone number. We collect this information when you voluntarily provide it to us, such as when you fill out a contact form or sign up for our services.

1.2 Non-Personal Information: Information that does not personally identify you, including your IP address, browser type, operating system, and website usage data. We collect this information through cookies and similar technologies (see section 2).

1.3 Additional Information: In addition to the types of information mentioned above, we may also collect the following:

1.3.1 Location Data: We collect real-time location data to verify attendance and manage work hours. This data is essential for accurately recording time stamps at designated work locations. Users can control location data collection through their device settings, but restricting this access may impact the app’s functionality.

1.3.2 Photo Access: We request access to your device’s camera and photo gallery for identity verification purposes. Photos are used to confirm the identity of the user when clocking in and out. Only photos taken through the app at the time of attendance are accessed and used.

2. Cookies and Similar Technologies

We use cookies and similar technologies to collect non-personal information and improve your experience on our Websites. You can control these technologies through your browser settings. For more information, please read our [Cookie Policy](#) to understand how we use cookies and how you can manage your preferences.

3. How We Use Your Information

We use your information for the following purposes:

3.1 Providing Services: To provide you with the services you have requested, answer your inquiries, and fulfil your orders.

3.2 Improving our Websites: To analyze and enhance our Websites, products, and services, including by using your information for research and analytics.

3.3 Marketing and Communication: To send you marketing and promotional materials about our services and products if you have provided consent. You can opt out of these communications at any time.

3.4 Legal Compliance: To comply with legal obligations and assist law enforcement or regulatory agencies as required.

3.5 Additional Use of Information: In addition to the purposes outlined in section 3, we also use your information for the following:

3.5.1 Location Data: To verify attendance and manage work hours accurately.

3.5.2 Photo Access: For identity verification purposes when clocking in and out.

4. How We Share Your Information

We may share your information with:

4.1 Service Providers: Third-party service providers who help us with functions such as hosting, payment processing, and marketing.

4.2 Legal Authorities: When required by law or in response to a valid legal request.

4.3 Business Transfers: In the event of a merger, sale, or transfer of all or part of our assets.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5.1 Additional Measures: In addition to the security measures mentioned above, we also implement robust security protocols to safeguard location data and photos accessed for identity verification.

6. Your Rights

You have the following rights concerning your personal information:

6.1 Access: You can request a copy of the personal information we hold about you.

6.2 Rectification: You can correct any inaccurate or incomplete data we have about you.

6.3 Erasure: You can request the deletion of your personal information.

6.4 Data Portability: You can obtain your data in a structured, commonly used, and machine-readable format.

6.5 Objection: You can object to the processing of your personal information for marketing purposes.

6.6 Additional Rights: In addition to the rights listed in section 6, you also have the following rights concerning location data and photo access:

6.6.1 Location Data: You have the right to control the collection of location data through your device settings.

6.6.2 Photo Access: You have the right to control access to your device’s camera and photo gallery through app permissions.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Company name: ICT Services Ltd.

Address: 228, Constitutions street Mosta MST9053 Malta

Email: support@ictservices.com.mt

Telephone: +356 21420881

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this Privacy Policy periodically. The effective date at the top of this page indicates when it was last updated.

9. Consent

By using our Websites, you consent to the collection and use of your information as described in this Privacy Policy.

10. Language

This Privacy Policy is available in multiple languages. In the event of a discrepancy between different language versions, the English version shall prevail.

This Privacy Policy was last updated on the date indicated at the top of this page. Please check back regularly for any updates or changes.